To enjoy a hassle-free and fruitful Online selling at CAREFY, please ensure you the have the Prerequisites to Activate your Store:
1. DTI or SEC Permit 2. BPI Bank Account (to receive the payments) 3. Gmail or Company Email account (to communicate, receive notifications from the Buyer and CAREFY Admin)

Ensure that your Plant Category exists and if not Contact us to inquire before setting up your Store. Here are the available Plant categories:
a. Aquatic b. Bonsai c. Cactus & Succulent d. Climbing & Hanging e. Fern f. Flower g. Grass h. Herb i. Mushroom j. Palm k. Seed

Nature of Plants that are Banned in CAREFY:

1. Any Plant that cannot be delivered to the Buyer within 7 days after Booking and Payment.
2. Any illegal, poisonous and prohibited plants by the Government agencies.
3. Any Plant from an unregistered Business and Reseller. You must sell your own Plant product.

STORE SET UP PROCEDURE:

1. Register your Business using the Vendor Registration Form.

2. Verify your Account by clicking the URL we sent in your registered email.

3. Wait for the Vendor Registration Approval email. If Approved, Login to see the Welcome Page. There are 2 Store Setup Procedures, if you click the Let’s go button you must follow Procedure 1 and if you click the Not right now button you must follow Procedure 2. We recommend to click the Let’s go button because it is easier to accomplish.

Procedure 1 using the Form:

Use below when you choose Let’s go button in the Welcome page.

1. In the Store tab, fill out all the fields. Write great content in the Shop Description. Upload the Store Logo and Banner by clicking on the Thumbnail.

a. Store Logo (required size: 350 x 350 pixels)

Click Thumbnail > Upload Files > Select Files button. Fill out the Title and Alt Text Fields for Search Engine Optimization like below.

Vendor Logo Demo

Click the Select button.

b. Store Banner (required size: 1350 x 300 pixels)

Click Thumbnail > Upload Files > Select Files button. Fill out the Title and Alt Text Fields for Search Engine Optimization like below.

Vendor Banner Demo

Click the Select button.

Fill out the Find Location field and choose the default location closest to your area. Zoom in and move the Tooltip to your exact store location. Ignore the data showing in the Find Location field as you adjust the Tooltip. If Map is not rendering, clear Browser cache by clicking Ctrl and F5 buttons simultaneously.

Store Set up Map

Click to Enlarge.

Click Continue button.

2. In the Payment tab, fill out the following fields:
a. Account Name b. Account Number c. Bank Name (we only allow BPI) d. Bank Address (branch only) e. Swift Code.

Bank Payment Set up

Click to Enlarge.

Click Continue button.

3. In the Policies tab, specifically Shipping, Refund, Cancellation, etc.. Only Fill out the Policy that is applicable to your product. Leave the not applicable Policy blank.

Store Policies

Click to Enlarge.

Click Continue button.

4. In the Customer Support tab, fill out All the fields.

Customer Support

Click to Enlarge.

Click Continue button.

5. In the Store SEO tab, for better ranking in Google and Bing search engines, fill out the Following.
a. For Store SEO Setup, fill out SEO Title and Meta Description. Limit SEO Title to 55 characters and Meta Description to 156 characters. Both items appear during Google Search so make a good sales pitch using your keywords. Skip Meta Keywords because this is Obsolete. Put your 2 to 3 Key Words in the SEO Title and Meta Description.

b. For Facebook Setup, fill out Facebook Title and Facebook Description by copying the SEO Title and Meta Description respectively. Upload the Facebook Image (required size: 700 by 370 pixels).

c. For Twitter Setup, fill out Twitter Title and Twitter Description by copying the SEO Title and Meta Description respectively. Skip the Twitter Image.

Store SEO Setup

Click to Enlarge.

Click Continue button.

6. In the Store Social Setup tab, fill out all applicable Social Media URLs for your Business.

Store Social Set up

Click to Enlarge.

Click Continue button. Finally, click Let’s go to the Dashboard button.

7. Set up the Shipping (click Dashboard > Setting > Shipping).

a. For the Plants Marketplace, we don’t allow selling Virtual Products so “Check Enable Shipping”.

Store Shipping

Click to Enlarge.

Click the Save button below.

b. Click Delivery and Shipment Set up to sell Plant in specific Provinces, Radius Distance or by Weight. For the Plant and Flower businesses, we recommend to use the Shipping by Distance.

8. Set up the Store Hours (click Dashboard > Setting > Store Hours), check both Enable Store Hours and Disable Purchase During OFF Time. Set Week Off if Applicable. Make sure you operate simultaneously with your Physical Store. This is a must because it will affect your responsiveness and reviews.

Store Hours

Click to Enlarge.

Click the Save button below.

9. Set up the Delivery Times (click Dashboard > Setting > Delivery Times), check Enable Delivery Time, set Start from (minimum is 30 minutes), Slots Duration (minimum 15 minutes) and the other Fields that is applicable to your Store. Ensure you set the Daily Opening and Closing of your Store.

Delivery Time

Click to Enlarge.

Click the Save button below.

Procedure 2 using the Dashboard:

Use below when you Choose not Right now button in the Welcome page.

1. Set up the Store (click Dashboard > Setting > Store).

Fill out the following:
a. Store Name b. Store Slug c. Store Email d. Store Phone e. Shop Description (write great content for this)

Store Setup

Click to Enlarge.

Upload the following photos:
a. Store Logo (required size: 350 x 350 pixels)

Click Thumbnail > Upload Files > Select Files button. Fill out the Title and Alt Text Fields for Search Engine Optimization like below.

Vendor Logo Demo

Click the Select button.

b. Store Banner (required size: 1350 x 300 pixels)

Click Thumbnail > Upload Files > Select Files button. Fill out the Title and Alt Text Fields for Search Engine Optimization like below.

Vendor Banner Demo

Click the Select button.

Notes:

1. Do not upload photos for Mobile and Store List Banners.

2. Do not change any setting in the Store Visibility Setup.

Click the Save button below.

2. Set up the Location (click Dashboard > Setting > Location) and fill out the following:

a. Street b. City/ Town c. Post Code d. Country e. State f. Find Location (input address, choose the default location closest to your area, zoom in and move the Tool Tip to your exact store location)

Ignore the data showing in the Find Location field as you adjust the Tooltip. If Map is not rendering, clear Browser cache by clicking Ctrl and F5 buttons simultaneously.

Store Location

Click to Enlarge.

Click the Save button below.

3. Set up the Payment (click Dashboard > Setting > Payment), choose Bank Transfer and fill out the Following:

a. Account Name b. Account Number c. Bank Name (we only allow BPI) d. Bank Address (branch only) e. Swift Code

Store Payment

Click to Enlarge.

Click the Save button below.

4. Set up the Shipping (click Dashboard > Setting > Shipping).

a. For the Food Marketplace, we don’t allow selling Virtual Products so “Check Enable Shipping”.

Store Shipping

Click to Enlarge.

Click the Save button below.

b. Click Delivery and Shipment Set up to sell Plant in specific Provinces, Radius Distance or by Weight. For the Plant and Flower businesses, we recommend to use the Shipping by Distance.

5. Set up the Search Engine Optimization for better ranking in Google and Bing search engines. For SEO (click Dashboard > Setting > SEO). Fill out the Following:

a. For General Setup, fill out SEO Title and Meta Description. Limit SEO Title to 55 characters and Meta Description to 156 characters. Both items appear during Google Search so make a good sales pitch using your keywords. Skip Meta Keywords because this is Obsolete. Put your 2 to 3 Key Words in the SEO Title and Meta Description.

b. For Facebook Setup, fill out Facebook Title and Facebook Description by copying the SEO Title and Meta Description respectively. Upload the Facebook Image (required size: 700 by 370 pixels).

c. For Twitter Setup, fill out Twitter Title and Twitter Description by copying the SEO Title and Meta Description respectively. Skip the Twitter Image.

Below is Image for the SEO setup.

Store SEO

Click to Enlarge.

Click the Save button below.

6. Set up the Store Policies (click Dashboard > Setting > Store Policies), specifically Shipping, Refund, Cancellation, etc.. Only Fill out the Policy that is applicable to your product. Leave the not applicable Policy blank.

Store Policies

Click to Enlarge.

Click the Save button below.

7. Set up the Customer Support (click Dashboard > Setting > Customer Support) and fill out All the fields.

Customer Support

Click to Enlarge.

Click the Save button below.

8. Set up the Store Hours (click Dashboard > Setting > Store Hours), check both Enable Store Hours and Disable Purchase During OFF Time. Set Week Off if Applicable. Make sure you operate simultaneously with your Physical Store. This is a must because it will affect your responsiveness and reviews.

Store Hours

Click to Enlarge.

Click the Save button below.

9. Set up the Store Social Links (click Dashboard > Setting > Social button), fill out all applicable Social Media URLs for your Business.

Social Links Set up

Click to Enlarge.

Click the Save button below.

10. Set up the Delivery Times (click Dashboard > Setting > Delivery Times), check Enable Delivery Time, set Start from (minimum is 30 minutes), Slots Duration (minimum 15 minutes) and the other Fields that is applicable to your Store. Ensure you set the Daily Opening and Closing of your Store.

Delivery Time

Click to Enlarge.

Click the Save button below.

Optional Set up

1. When your Store are having holidays and need to temporarily close the Store, set up the Vacation Mode Tab (click Dashboard > Setting > Vacation Mode).

Vacation Mode

Click to Enlarge.

Click the Save button below.

2. Verify your Store to show a Verified Vendor badge in your Store and all the plant listing. Requirements to become a Verified Vendor are:

1. Business Website using own domain. 2. Registered email using the business domain name (change your email in My Account). 3. Social Media Pages linked to the Vendor Store. 4. Photo of Valid ID of the Registered Owner. 5. DTI, SEC or BIR Permit (PDF or Image).
Once all requirements are complete, visit Vendor Verification (click Dashboard > Setting > Verification button), check Prompt Verify, upload Identity Verification, fill out all the fields in the Address Verification and click the Save button

Vendor Verification

Click to Enlarge.

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